Shipping Policy

Thank you for choosing LieyuDive! Below are the details of our order processing and shipping services. For any questions, please contact us at lieyudiveofficial@gmail.com.

 

Order Confirmation & Processing

After placing an order, you will receive an order confirmation email.

Once your order is shipped, we will send a shipping notification with a tracking number.

Orders are processed within 1–2 business days, not including transit time.

 

 Shipping Areas, Time & Costs

United States:

• Shipping Fee: Free standard shipping within the continental U.S.
• Coverage: 48 contiguous states (Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming)
• Excluded Areas: Alaska, Hawaii, and all U.S. territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands, etc.).
• Delivery Time: 

  Main products: 5–7 business days (from our U.S. warehouse).

  Accessories: 10–15 business days (from China).

• Customs & Taxes: Covered by the seller.

 

Europe:

• Shipping Fee: Free standard shipping to eligible European countries listed below.
• Coverage: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland
• Delivery Time: 

  Main products: 6–9 business days (from EU warehouse).

  Accessories: 10–15 business days (from China).

• Customs & Taxes: Covered by the seller.

Address Change and Order Cancellation

To change your delivery address or cancel your order, please email us within 12 hours after placing the order.

If the order has shipped (even if the tracking info is delayed), it cannot be canceled. You may request a return after receiving the item, and you will be responsible for return shipping, customs, and other related costs.

 

Delivery Delays Disclaimer

• Delivery times are estimated and may vary due to:
• Promotions, holidays, or high-demand periods
• Force majeure events such as extreme weather or natural disasters
• We will notify you if any significant delay occurs