Shipping Policy

Thank you for choosing LieyuDive! Below are the details of our order processing and shipping services. For any questions, please contact us at lieyudiveofficial@gmail.com.

Order Confirmation & Processing

Orders are processed within 2 business days.

Processing time does not include delivery/transit time.

Once shipped, you will receive a shipping confirmation email with a tracking number.

Shipping Areas, Time & Costs

United States:

Shipping Fee: Free standard shipping within the continental U.S.
Coverage: 48 contiguous states (Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Excluded Areas: Alaska, Hawaii, and all U.S. territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands, etc.).
Delivery Method & Time:
Main products: 5–7 business days (from U.S. warehouse). Shipped by FedEx.

Accessories: 10–15 business days (from China). Shipped by 4PX Global Express.
Customs & Taxes: Covered by the seller.

Europe:

Shipping Fee: Free standard shipping to eligible European countries listed below.
Coverage: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland.
Delivery Method & Time:
Main products: 6–9 business days (from EU warehouse). Shipped by DHL.

Accessories: 10–15 business days (from China). Shipped by 4PX Global Express.
Customs & Taxes: Covered by the seller.

Address Change and Order Cancellation

To change your delivery address or cancel your order, please email us within 12 hours after placing the order.

If your order has already been shipped (even if the tracking information has not yet updated), the address cannot be changed and the order cannot be canceled.

You may request a return after receiving the item, but you will be responsible for return shipping, customs duties, and other related costs.

Delivery Delays Disclaimer

Delivery times are estimated and may vary due to:

Peak seasons, holidays, or promotional events
Customs clearance delays
Force majeure (e.g., natural disasters, extreme weather, strikes)

If a significant delay occurs, we will notify you via email.

Tracking Your Order

You can track your shipment through the carrier's website listed below: